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Free Delivery

Enjoy Free Shipping method when order is RM300 and above.


Shipping Methods

Standard Shipping – Fulfilled by our appointed courier partner


How long does it takes to deliver?

Orders will be shipped out within 24 hours under normal circumstances during working days.
For Standard delivery, courier will typically takes:

• 1 - 3 working days (West Malaysia)
• 3 - 7 working days (East Malaysia)

Some delays may also occur during campaign / peak season
In case of unreasonable delays, you may also live chat with us and we will assist you on it.


Track Your Order

Once your order is ready for shipping, you will receive an email notification with courier tracking number from our system.

1. Reasons for Return / Refund

Accept

• Did not receive the order (e.g. parcel lost in transit)
• Received an incomplete product (e.g. missing parts of product, missing products from order)
• Received the wrong product (e.g. wrong size/color, different product)
• Received a product with physical damage (e.g. dents, scratches, cracks)
• Received a faulty product (e.g. malfunction, does not work as intended)

• Change of mind
• Long delivery time
  
  

• The packaging should also be in original condition in original shipping container as received.
• Buyers should ensure that returned products are properly packed to avoid damage during shipment to the return address. If the goods/products have been used or damaged by the customer, there will not be any refund. 

• Once we have checked and confirmed the goods/products, customer will receive their refund within 7 to 14 days after the confirmation.
  
  

• Buyer are responsible for the return shipping charges unless if the product is within 7 days of the date of purchase Zehco will reimburse the shipping charges.